The Federal Communications Commission (FCC) greenlit Verizon’s $20 billion acquisition of Frontier Communications on Friday — but only after Chairman Brendan Carr insisted on a slate of labor protections he said there was “no way” the Biden administration would have pursued.
The deal requires Verizon to adopt sweeping reforms benefitting tower climbers, trench diggers and fiber splicers — a class of “unsung heroes” he said the previous FCC ignored in an interview with the Daily Caller News Foundation.
“I don’t envision a world in which the prior administration would have looked out for America’s tower crews and blue-collar workers in this way,” Carr told the DCNF. “It comes down to the priorities of the administration and what types of deals are struck — and we didn’t see any of these types of deals. We saw deals at the FCC, specifically designed to benefit different progressive stakeholder groups, but there was nothing along these lines happening out of the prior administration.”
America’s tower climbers & telecom crews are some of the best and hardest working people you can meet.
I’m pleased to see that Verizon has agreed to changes that will benefit these workers.
pic.twitter.com/YkkoB7SkJA
— Brendan Carr (@BrendanCarrFCC) May 16, 2025
Carr, who negotiated the agreement alongside the National Association of Tower Erectors (NATE), made labor reforms a non-negotiable prerequisite for regulatory approval. The chairman emphasized his years of experience embedding himself with telecom crews, scaling towers alongside workers to gain firsthand insight into the risks and realities they face.
“I’ve spent a lot of time with them,” Carr said. “I’ve been on top of several 2,000-foot broadcaster towers with them, on top of water towers — basically every type of pole — and it’s real work. It’s hard work. And it’s important that we make sure they’re being treated fairly.”
The agreement — outlined in Verizon’s letter to the FCC — cracks down on persistent industry pain points, limiting Verizon’s reliance on 1099 workers, creating hotlines to report illegal laborers and ending the “turf vendor” model. Under that system, local firms were routinely shut out by middlemen who parceled out contracts to low-cost subcontractors, driving down wages and weakening safety standards on site, according to a NATE press release from January. The trade organization didn’t respond to the DCNF’s request for comment.
Verizon will also scrap its matrix pricing structure, a flat-rate payment scheme NATE criticized for ignoring regional cost variations and the real-world complexities of certain projects.
NATE, which represents over 1,000 businesses in the telecom construction sector, lauded the agreement as a “breakthrough” in a Monday press release — specifically thanking Carr for his role.
“Chairman Carr has invested a lot of time and sweat equity visiting sites and conducting tower climbs with some of America’s best contractor firms and technicians,” CEO Todd Schlekeway said. “These tangible field experiences have provided the Chairman with a deep understanding of the prominent role that NATE members play daily conducting the tough, gritty work on the frontlines to enable connectivity.”
Smaller contractors also scored practical financial wins under the deal. Verizon agreed to accelerate audits — ending long payment reviews by capping them at six months after project completion — and committed to covering third-party compliance software fees, removing a costly headache for firms forced to buy expensive reporting tools just to collect payment. New joint working groups between Verizon and NATE will keep tabs on implementation, ensuring the changes stick.
“Most people, when they turn on their smartphone or turn on their TV — if they think about it at all — maybe they think it’s magic or pixie dust,” Carr said. “But it’s some of the best people you’ll ever meet. Just real, salt-of-the-earth American workers.”
To secure FCC approval, Verizon also agreed to scrap its company-wide diversity, equity and inclusion (DEI) programs “effective immediately,” according to a letter filed with the commission Friday. The telecom giant dropped its workforce diversity targets, ended bonus incentives linked to demographic quotas, and folded multiple employee resource groups into a single compliance-focused office. Verizon didn’t respond to the DCNF’s request for comment.
Carr described this change as a “good step forward for equal opportunity, nondiscrimination and the public interest” in an X post Friday.
When the pandemic hit, we all felt isolated. For Dayley, a transitioning individual, the feeling was amplified. She stayed connected with others in her community using the power of the network. We’re stronger when we’re connected. America’s most reliable network. #Verizon #Pride pic.twitter.com/8h1BShPapW
— Verizon (@Verizon) June 27, 2021
Hours later, the FCC announced its approval of the Verizon-Frontier merger, with Carr casting the included protections as part of the broader pro-worker posture of the Trump administration.
“Usually when you see large transactions, they have a way of taking care of Wall Street interests and Main Street can get left to the sidelines,” the chairman explained. “But one of the things President Trump has been very clear about is that his administration is looking out for the blue-collar worker. You can certainly see that in this particular FCC decision.”
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