Interestingly, the research found that younger generations are much more likely to be polite when interacting with AI- more than half of Gen Z say this is their default style (56%).
Politeness declines to 52 percent of millennials, 44% of Gen X, and just 39% of boomers who say they’re polite in their usage of AI.
A compassionate 29% of self-described polite users say they feel everyone deserves to be treated with manners whether human or not.
When respondents were asked if they felt that AI deserved to be spoken to politely, 48% said it did.
And 27% take a different approach, agreeing with the statement: “It’s ok to be rude or shout at things like Alexa/AI, they have no feelings”.
Although men and women both similarly agree that AI deserves manners (49% and 47%), men are much more likely to feel it’s ok to be rude or swear at AI (34% men v 20% women).
The research was conducted between June 21 and June 24, 2024.
Produced in association with SWNS Research
Edited by Priscilla Jepchumba and Judy J. Rotich
