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enshittification — latest news, discussion & facts — IJR

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enshittification

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enshittification

systematic decline in quality of online platforms over time driven by greed

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About enshittification

Enshittification, also known as platform decay, is a process in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users. Over time, they degrade those offerings to better serve business customers. Ultimately, they degrade their services to both users and business customers to maximise short-term profits for shareholders.

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Facts from Wikidata (CC0). Image by Devin Washburn via Wikimedia Commons (CC BY 4.0).