Rabbi David Nesenoff of RabbiLive.com, on the White House grounds with his son and a teenage friend for a May 27, 2010, American Jewish Heritage Celebration Day, interviewed Thomas for an unscheduled short conversation as she was leaving the White House via the North Lawn driveway. When solicited for "any comments on Israel," she replied, "tell them to get the hell out of Palestine" and: "Remember, these people are occupied and it's their land. Not German [sic], it's not Poland." Then he asked: "Where they should go? What do they do?". To which she responded: "They go home." He follows-up with: "Where's the home?". She replies back with "Poland, .." but in the middle of her answer, he adds to his question: "So the Jews..", she adds: "...Germany." He finishes off: "...should go back to Poland and Germany?" To which she finally responds: "And America and everywhere else. Why push people out of there who have lived there for centuries? See?" An about two-minutes long full cut of the May 27, 2010, interview was posted on Nesenoff's YouTube channel on June 7.
In a later interview on CNN, on The Joy Behar Show, Thomas defended her comments. In response to Behar's question of whether she was an antisemite, Thomas replied: "Hell no! I'm a Semite, of Arab background." She then said of Israelis: "They're not Semites."
In addition, Thomas said in the CNN interview: "Why do they [Jews] have to go anywhere? They aren't being persecuted! They don't have the right to take other people's land." When asked if she regretted the comment, she said: "We have organized lobbyists in favor of Israel, you can't open your mouth. I can call the president of the United States anything in the book, but you say one thing about Israel and you're off limits."
Following the controversy, The Executive Committee of the Society of Professional Journalists (SPJ) voted to recommend that the organization retire the Helen Thomas Award for Lifetime Achievement, which had been awarded since 2000. After her initial comments, the committee decided not to act, as it was "a one-time, spontaneous remark for which she apologized", but acted after she reiterated it.
On June 4, Thomas posted the following response on her website: "I deeply regret my comments I made last week regarding the Israelis and the Palestinians. They do not reflect my heart-felt belief that peace will come to the Middle East only when all parties recognize the need for mutual respect and tolerance. May that day come soon."
Thomas's agency, Nine Speakers, Inc., immediately dropped her as a client because of her remarks. In a statement, they said "Ms. Thomas has had an esteemed career as a journalist, and she has been a trailblazer for women, helping others in her profession, and beyond. However, in light of recent events, Nine Speakers is no longer able to represent Ms. Thomas, nor can we condone her comments on the Middle East." Craig Crawford, who co-authored Listen up, Mr. President, said "I ... will no longer be working with Helen on our book projects." Her scheduled delivery of a commencement speech at Walt Whitman High School in Bethesda, Maryland, was canceled by the school. The White House Correspondents' Association, over which she once presided, issued a statement calling her remarks "indefensible". In January 2011, the Society of Professional Journalists voted to retire the Helen Thomas Award for Lifetime Achievement.
On June 7, Thomas abruptly tendered her resignation from Hearst Newspapers. The next day, in an interview on NBC's Today Show, President Obama called her remarks "offensive" and "out of line" and said her retirement was "the right decision." He remarked that it was a "shame" her celebrated career had to end in such controversy, and at the same time he recognized her long service covering U.S. presidents, calling her "a real institution in Washington". Her comments also garnered rebukes from numerous others, including White House Press Secretary Robert Gibbs, former White House Press Secretary Ari Fleischer, former special counsel to and White House spokesman for President Bill Clinton, Lanny Davis, former Arkansas Gov. Mike Huckabee and Hoover Institution senior fellow Victor Davis Hanson.
Thomas was defended by former presidential candidate Ralph Nader, Fox News contributor Ellen Ratner, former UPI managing editor Michael Freedman and The Nation editor and publisher Katrina vanden Heuvel. Nader said there was a "double standard" where one "off-hand 'ill-conceived remark'" (quoting NPR ombudsman Alicia Shepard) ended Helen Thomas' career while "ultra-right wing radio and cable ranters" engaged in "bigotry, stereotypes and falsehoods directed wholesale against Muslims, including a blatant antisemitism against Arabs" keep getting rewarded with "enhanced careers and fat lecture fees." Medea Benjamin said "We are clear what Helen Thomas meant to say, which is that Israel should cease its occupation of Palestine and we agree with that".
In an October 2010 radio interview with Scott Spears of WMRN, Thomas said she realized soon after making the comments that she would be fired, stating, "I hit the third rail. You cannot criticize Israel in this country and survive." She added that she issued an apology because people were upset, but that ultimately, she still "had the same feelings about Israel's aggression and brutality."