Cast
Emma Roberts as Andi, Bruce's older sister who later becomes Dave's girlfriend. Roberts was cast in late 2007 and "knew as soon as she started reading the script for Hotel for Dogs she wanted to be part of the movie".
Jake T. Austin as Bruce, a preteen orphan who, along with his older sister, Andi, has lived with a number of foster parents following the death of their biological parents before ending up with Lois and Carl Scudder. He has a knack for mechanics. His inventions help keep the stray dogs living at the hotel fed and entertained while he and his sister are away. Nearly 80 boys tried out for the part before Austin was cast as Bruce.
Johnny Simmons as Dave, the young manager of a local pet store who helps Andi and Bruce rescue stray dogs and care for them at the hotel. Later, he becomes Andi's boyfriend and the new manager at the Hotel for Dogs.
Kyla Pratt as Heather, an employee at the pet store who also wants to help rescue stray dogs, and later becomes the new guide at the Hotel For Dogs, as well as becoming Mark's girlfriend. Pratt joined the film after she learned that Don Cheadle was also working on the project. She said in an interview that "they were telling me about all the different people who were gonna be in it, and I saw Don Cheadle's name, and I'm like, oh, absolutely". She also said of her co-star Emma Roberts that "Emma is so much fun to be around and she's hilarious. Emma's great because I wasn't sure how everything was going to be, because I was older than the other actors in the movie".
Troy Gentile as Mark, a 14-year-old kid who lives near Andi and Bruce and is eager to help with the dogs at the hotel. Later, he becomes Heather's boyfriend.
Don Cheadle as Bernie Wilkins, a sympathetic social worker who tries his best to find a home for Andi and Bruce and to prevent them from being placed with separate foster families. Later, he becomes Andi and Bruce's adoptive father at the end. Cheadle joined the cast in September 2007. He described the film as "an opportunity to do a film that my kids can see" and praised both Emma Roberts and Jake T. Austin as being "really professional. They showed up to do the work and were serious and took it seriously and had acting coaches and everything".
Robinne Lee as Carol Wilkins, Bernie's wife who initially tells her husband not to get too emotionally involved with the children he works with despite showing deep sympathy and care for them as well. Later, she becomes Andi and Bruce's adoptive mother.
Lisa Kudrow as Lois Scudder, Andi and Bruce's controlling, wannabe rock star former foster mother. Kudrow signed up for the film in October 2007. It was her first time working with dogs in a film. She said that her co-star Emma Roberts "was one of the draws for me to do this".
Kevin Dillon as Carl Scudder, Andi and Bruce's former foster father and an aging rocker who refuses to give up on his dreams of becoming a star. Dillon was cast in November 2007. Dillon said in an interview that singing and playing guitar during the band practice scenes was "one of the things that was the most fun" while filming.
Eric Edelstein as ACO Max; a cruel, cold hearted animal pound worker, who along with his partner Jake, does everything in his power to lock up every stray dog in the city, even Andi and Bruce's own dog, Friday.
Ajay Naidu as ACO Jake; a cruel, cold hearted animal pound worker, like his partner Max, who does everything in his power to lock up and put down every stray dog they find and capture in the city.
Yvette Nicole Brown as Ms. Camwell; was seen as either Mark's mom or boss.
Gregory Sporleder as ACO Herb Dooley; the chief and boss of the animal pound workers, who stops at nothing to capture stray dogs, put them in cages, and then, have them put to sleep.
Maximiliano Hernández as Officer Mike; a strict, yet caring, police officer, who along with his partner Jeff, has been keeping an eye on Andi and Bruce since the time they ripped a pawn shop owner off. At the end, he allows Andi and Bruce to keep the dogs.
Andre Ware as Officer Jeff; Officer Mike's similar partner who has been keeping an eye on Andi and Bruce since the time they ripped a pawn shop owner off. At the end, he allows Andi and Bruce to keep the dogs as well.
Jonathan Klein as Evan; a pawn shop owner whom Andi ripped off by selling him a rock in a phone box for twenty-seven dollars at the beginning.
Kenny Vibert as Jason; an old acquaintance of Andi and Bruce, who accidentally notifies everyone that Andi is an orphan living with the Scudders in the same building his grandmother lives in at the party.
Cosmo the Dog as Friday, Andi and Bruce's pet dog. He is a Jack Russell Terrier.
Susie and Buster as Cooper, a bull dog who likes to chew on anything.