The Polish Post (Polish: Poczta Polska S.A., pronounced [ˈpɔtʂta ˈpɔlska]) is the state postal administration of Poland, initially founded in 1558. The company is headquartered in Warsaw and employs over 67,000 people. It is the largest mail-handling company in the country, which additionally provides courier, banking, insurance and logistics services. The digital services, such as neo-stamps, neo-letters and neo-postcards, are available through the Internet-based platform Envelo.
The two large subsidiary companies of Poczta Polska are Capital Group Poczta Polska (Post Bank) and the Pocztowe Towarzystwo Ubezpieczeń Wzajemnych (Postal Mutual Insurance Association). The State Treasury of Poland is the sole owner and shareholder of Polish Post. The current name of the ministry responsible for the Polish Post is Ministry of State Assets.
Contents
Statutory obligations
The Polish Post acts as a designated operator. i.e. operator who is responsible for providing public postal services, which for common good are provided in a uniform manner at affordable prices. The Post has the responsibility to provide, five days a week within the area of the entire country, services including clearance, sorting, transport and delivery of letters, including registered letters and declared-value letters, up to 2 kg (4.4 lb); postal parcels, including the declared-value parcels, up to 10 kg (22 lb) (parcels sent from abroad may weigh up to 20 kg [44 lb]); and postal items for the visually impaired persons up to 7 kg (15 lb). In addition, it must enable the sender, at his request, to receive the document confirming the receipt of the registered parcels.
History
The basis for the postal organization was the trading postal service, which derived from the merchants' need to communicate on commercial matters. These merchants were from Germany, and later on also from Italy, therefore most active relationships were maintained with them. In the 14th and 15th centuries Kraków was communicating with German towns through messengers, who were remunerated by commercial confraternities. The best designed trading post of this type was owned by the Fugger family who at the end of the 15th century established their factories in Kraków. Initially they were used for the trade of copper. With time, though, they started to also deal with financing operations. The Fugger Post was primary used only for the maintenance of communications between these factories and the central office in Augsburg. In later years, its services were used by the king Sigismund I of Poland, the queen Bona Sforza and the vice-chancellor Piotr Tomicki.
The second serious trading postal service was the Seweryn Boner's post. Boner's banking house kept permanent agents who facilitated the forwarding of the correspondence of private persons. Seweryn Boner, in agreements with the Thurn und Taxis family post, tried to establish a regular postal service in Kraków, which was enabled on a small scale, however the enterprise was closed down after his death. The death of the Polish queen Bona Sforza in 1557 was the factor that influenced the emergence of the Polish Post, because King Sigismund II Augustus had to maintain permanent and regular correspondence with Italy in order to collect his inheritance. On the 18 October 1558 the monarch granted the right for the establishment and management of the post to the Italian Prospero Provana. In connection with that event, 18 October is the official Polish Post holiday. The services of this post, which ran from Kraków to Venice, could also be used by private persons, despite the fact that the costs of its maintenance were borne by the crown. Provana, however, started a conflict with the Thurn und Taxis family, who controlled postal communications in Austria, Hungary and Italy. This resulted after four years in the withdrawal of the benefit granted to Provan.
On 11 July 1562 the king concluded a New agreement with Krzysztof Taxis, the executive director of the imperial post in Vienna, on the basis of which, he acquired all posts in Poland, establishing the institution under the name of Poczta Polska (Polish Post), i.e. Royal post. It was composed of the Italian post (Kraków–Vienna–Venice) and Lithuanian Post (Kraków–Warsaw–Vilnius). The postal messenger left Kraków each Sunday morning, arrived in Vienna on Wednesday and then left for Venice, where he arrived after seven days journey. The courier set off to Lithuania each week on Wednesday, in order to arrive in Vilnius after a week's journey. Therefore, the letter from Kraków to Venice took 10 days and from Kraków to Vilnius 7 days. The postal charge amounted to 3 grosz from 1 lot of weight of private parcel. The king's and court's parcels were free of charge, but the monarch paid yearly subsidy for the benefit of the post in the amount of 1500 thalers (1200 for the Italian post, 300 for the Lithuanian post). This amount was collected in instalments from the Kraków duty. The director, who received the total income from the post, in return had to take care of the maintenance and its supplies. Although the Polish post under the management of a new director created new extensive and proper international connection, the contract with Taxis was terminated after two years due to various intrigues.
Museums
The following postal museums function:
Post and Telecommunications Museum in Wrocław (Muzeum Poczty i Telekomunikacji)
Branch of the Museum in Kościelec
Museum of the Polish Post in Gdańsk (Muzeum Poczty Polskiej)
Functioning of the Polish Post at the postal market
In 2009 the Polish Post recorded losses of 190 million PLN, in 2008 – 215 million PLN. According to the management board of the Polish Post, the popularisation of electronic invoices may bring Polish Post losses in the amount of 170–200 million PLN. In September 2010 the Polish Post jointly with the Ministry of Justice, one of its most important clients, launched the pilot project consisting in electronic confirmation of the receipt of registered mail. At present, the Polish Post has been consistently implementing changes, thanks to which even on negative trends at the traditional postal market, the majority of financial parameters improved. This was achieved despite lower revenue than in 2010. Polish Post gross financial result in 2011 increased with 154% in comparison with 2010 and reached 159 million PLN. Gross turnover profitability of the Polish Post in 2011 amounted to 2.5 proc. This reflects the increase of 1.5 percentage point in comparison with the 2010. In 2009 this indicator was negative and amounted to (-) 2.3 proc.
In 2012 the control of the Supreme Chamber of Control (NIK) indicated that the organization of work of postal facilities is not adjusted to the needs of consumers using its services. The Post Office to an insufficient extent implemented restructuring strategic and the total amount spent on it reached 8 million PLN, and the results of implementation were not verified – whole management board relied on reporting assurances from regional branches, therefore many reforms are of illusory nature. The Post Office also spent 13 million PLN on information system, which did not work.
The Supreme Chamber of Control emphasized, however, that since 2010 the Company undertook restructuring measures, which allowed creating the profit for 2011 in the amount of 105.8 million PLN. In July 2011 a new Board was appointed; its main task is the development of the company and the implementation of key restructuring initiatives. The Polish Post plans to carry out the change of the image and organization of work of its facilities, in order to change them into places friendly for customers, offering the unproblematic sale of postal and financial services. New Management Board of the Company puts the emphasis on the development of parcel and courier services as well as offers of the so-called e-services, combining traditional forms of communication with the use of modern technologies.
Gross financial result of the Group in 2012 amounted to 163 million PLN, whereas from the comparable perspective, which takes into account pension contribution with 2 percentage points, is closer to 230 million PLN, which means the increase with 7% compared to 2011. Net ROE indicator for the Group reached 8.8% and is almost 100% higher than the result from 2010. At the same time, the Polish Post reduces costs – in comparison with the previous year there was a reduction of costs to more than 170 million PLN. In 2012 total development investments and investments in staff in the Polish Post amounted to more than 150 million PLN. Further details are given in the annual report of the company for 2012.
Competition
The Polish Post for years has been systematically losing the monopoly for various types of consignments. Until the end of 2012 it availed from the legal benefit of having the reserved area, which gave it the exclusive rights to provide services, receive and deliver parcels weighing up to 50 g. At the same time, until the 24 September 2008 the owners and administrators of buildings had the responsibility to replace letter boxes, which are owned by the Polish Post, with European letter boxes available for all postal operators.
In 2012 the works concerning the amendment of the Postal Law Act were completed and after the liquidation of the formal monopoly the actual monopoly, e.g. in case of official mail is declining in favor of competitors like InPost.
Other postal operators
InPost sp. z o.o.
EasyPost S.A.
PGP Polska Grupa Pocztowa S.A.