Critical response
Among mainstream critics in the U.S., the film received mixed reviews. Rotten Tomatoes gave the film a score of 30% based on reviews from 43 critics, with an average score of 4.9 out of 10. The site's consensus states: "A rote albeit well-cast action thriller, U.S. Marshals suffers badly in comparison to the beloved blockbuster that preceded it." At Metacritic, which assigns a weighted average out of 100 to critics' reviews, U.S. Marshals was given a score of 47 based on 20 reviews. Audiences polled by CinemaScore gave the film an average grade of "A−" on an A+ to F scale.
Barbara Shulgasser, writing in The San Francisco Examiner, commented in positive sentiment about the acting, saying, "The film's pacing is unimpeachable and good performances are delivered by Jones, Snipes, Irene Jacob as Sheridan's loyal girlfriend and, for brief moments, Kate Nelligan as Gerard's tough but lovable boss." Left impressed, Desson Howe in The Washington Post noted how "Every story beat is expertly planned and executed." Howe also praised director Baird, exclaiming how he "runs the show with a smart eye and a metronome ticking somewhere in his mind." Russell Smith of The Austin Chronicle bluntly deduced that, "Unlike Kimble, whose innocence and decency are known from the beginning in The Fugitive, Sheridan is a total cipher to both Gerard and the audience until deep into this two-hours-plus film. Ergo, we can't be expected to give a rat's ass what happens to him – and don't." Owen Gleiberman of Entertainment Weekly opined that U.S. Marshals was "Lean, tense, and satisfyingly tricky."
The film was not without its detractors. Writing for the Chicago Sun-Times, Roger Ebert, giving the film two and a half stars out of four, observed, "I didn't expect U.S. Marshals to be the equal of The Fugitive, and it isn't. But I hoped it would approach the taut tension of the 1993 film, and it doesn't. It has extra scenes, needless characters, an aimless plot and a solution that the hero seems to keep learning and then forgetting." In a primarily negative review, Mick LaSalle, writing for the San Francisco Chronicle, called the film "a bad idea to begin with." He noted his confusion with the plot, remarking, "the movie tells us from the beginning that the fugitive is not quite innocent. He killed two fellow agents in self-defense. All this does is muddy the moral waters, making us queasy about the one guy we like. At no point is there ever a compelling reason to keep watching." Describing a mild negative opinion, James Berardinelli of ReelViews professed Marshal Gerard as exhibiting "only a token resemblance to the character who doggedly pursued Kimble in The Fugitive. As re-invented here, Gerard is a generic action hero; most of the quirks that made him interesting (and that earned Jones an Oscar) are absent. With a few minor re-writes, John McClane from the Die Hard movies could have been plugged into this role."
Dissatisfied with the film's quality, Jonathan Rosenbaum of the Chicago Reader said that it was "Not so much a sequel to The Fugitive as a lazy spin-off that imitates only what was boring and artificially frenetic about that earlier thriller; the little that kept it interesting—Tommy Lee Jones's Oscar-winning inflections, better-than-average direction—is nowhere in evidence." Stephen Hunter, writing for The Washington Post, reasoned, "It turns out to be one of those lame double-agent things where everybody's working for everybody else, the security of Taiwan (Taiwan!) is at stake, and it never quite lurches into clarity or acquires any real emotional punch. I didn't think the end of The Fugitive was so great either: Who wants to watch doctors fistfight on a roof? But by the time it winds down, U.S. Marshals has all but destroyed itself." Film critic Maitland McDonagh of TV Guide was not consumed with the nature of the subject matter, declaring, "To every hit there is a season, and a time for every sequel under heaven – no matter what narrative contortions it takes." She later surmised, "The minute Gerard mocks Royce's 'nickel-plated sissy pistol,' it's clear they're headed for a cathartic showdown, and anyone who can't see which member of Gerard's merry band might as well be wearing a 'Dead Meat Walking' T-shirt really shouldn't be allowed to operate complicated machinery."
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