Facebook CEO Mark Zuckerberg is arguing against claims made by a Facebook whistleblower.
Facebook whistleblower Frances Haugen testified before the Senate on Tuesday, where she said, āMark holds a very unique role in the tech industry in that he holds over 55% of all the voting shares of Facebook. There are no similarly powerful companies that are as unilaterally controlled. And in the end, the buck stops with Mark. There is no one currently holding Mark accountable but himself,ā as IJR reported on.
She also said during a recent ā60 Minutesā interview, āFacebook, over and over again, has shown it chooses profit over safety.ā
Haugen accused Facebook of āoptimizing for content that gets engagement, or reaction, but its own research is showing that content that is hateful, that is divisive, that is polarizing ā itās easier to inspire people to anger than it is to other emotions.ā
Zuckerberg fired back, writing in a statement on Tuesday, āMany of the claims donāt make any sense.ā
He added, āAt the heart of these accusations is this idea that we prioritize profit over safety and well-being. Thatās just not true.ā
The Facebook CEO also wrote:
āThe argument that we deliberately push content that makes people angry for profit is deeply illogical. We make money from ads, and advertisers consistently tell us they donāt want their ads next to harmful or angry content. And I donāt know any tech company that sets out to build products that make people angry or depressed. The moral, business and product incentives all point in the opposite direction.ā
Check out his post below:
šŗ Embedded media ā coming soon
Zuckerberg noted that he is āparticularly focused on the questions raised about our work with kids,ā adding, āWhen it comes to young peopleās health or well-being, every negative experience matters.ā
āIf weāre going to have an informed conversation about the effects of social media on young people, itās important to start with a full picture. Weāre committed to doing more research ourselves and making more research publicly available.
That said, Iām worried about the incentives that are being set here. We have an industry-leading research program so that we can identify important issues and work on them. Itās disheartening to see that work taken out of context and used to construct a false narrative that we donāt care.ā
He later said, āI believe that over the long term if we keep trying to do whatās right and delivering experiences that improve peopleās lives, it will be better for our community and our business. Iāve asked leaders across the company to do deep dives on our work across many areas over the next few days so you can see everything that weāre doing to get there.ā
Haugen left Facebook in May. She was hired to join the companyās āCivic Integrityā team. However, she grew āfrustrated by what she saw as the companyās lack of openness about its platformsā potential for harm and unwillingness to address its flaws,ā as The Wall Street Journal writes.
She is āresponsible for leaking documents behind a Wall Street Journal series,ā as The Washington Post writes, and the ā60 Minutesā interview is the first time her identity was revealed.
