Amtrak Booking Outage Amid Nationwide FAA Ground Stop

Amtrak’s website, app and phone services experienced booking problems Friday as passengers sought alternatives during the FAA’s nationwide ground stop. Travelers reported error messages and trouble accessing or changing existing reservations, while the surge also led to longer call-center waits. Amtrak said train service was operating normally and attributed the disruption to unusually high demand; it also referred to a system-wide update but did not explain its role. The FAA later lifted the ground stop, and Amtrak said its booking system was returning to normal, though some customers could still have trouble with payments or reservations.