Delhi's Single Window System speeds 84 services

Delhi Chief Minister Rekha Gupta announced that a detailed study of 95 key services across 18 departments, conducted by the Information Technology Department under Priority Area-21 as part of Deregulation Exercise Phase II, has reduced processing times for 84 Single Window System services, with some now delivered instantly. The Single Window System, a digital portal for applying online for licenses, permits, approvals and clearances, is the focus of the reform to make doing business easier, more transparent, and more efficient in the city. The announcements, reported consistently across multiple outlets, emphasize improved timelines and the introduction of instant service delivery for a subset of services. Government officials described the reforms as part of broader efforts to modernize governance and digitalize public services. The initiative aims to streamline procedures, enhance transparency, and simplify government processes for citizens and businesses in Delhi. These updates align with Delhi’s ongoing administrative reforms and the drive toward faster, citizen-centric digitization of public services.