Microsoft Outage Disrupts Digital Ticket Access Across Continents

A widespread Microsoft 365 outage affecting Outlook, Exchange Online and other services disrupted digital ticketing across several countries, as customers struggled to receive transfer notifications and verification codes or access tickets held in email. The New Jersey Devils urged fans to avoid sending transfers to Outlook addresses, while Scotland supporters who were logged out of the Hampden ticketing app could not receive codes needed to sign back in. Lincoln City postponed the opening of general ticket sales for an away match, and National Rail warned passengers to check whether their emailed tickets were accessible before traveling. Teams and rail operators advised customers to use ticketing apps or websites, alternative contact methods, or seek help from staff where possible. Microsoft attributed the disruption to server problems and said it was restoring services in stages, while noting it had no indication the outage resulted from malicious activity.