Microsoft restores consumer services after daylong global outage

Microsoft said its consumer services had fully recovered Friday after a global outage lasting more than a day disrupted Outlook, Teams, Microsoft 365 and other workplace tools, while some enterprise services were still recovering. The company was monitoring delayed email and service stability before declaring the enterprise incident resolved. Microsoft traced the disruption to servers becoming unexpectedly unavailable and straining remaining infrastructure, and said the issue was not caused by a surge in user traffic; it reported no indication of malicious activity or an AI-related cause.