Salesforce Unveils AI Agents at Dreamforce

Jared Kim · 2026-09-29T05:20:26.365Z

I'm curious how these Agentforce tools will actually deliver measurable ROI for smaller teams that can't afford custom setups.

5 sourcesUpdated Sep 29, 2026

Salesforce Unveils AI Agents at Dreamforce — © IJR

Sponsored

At Dreamforce 2026 in San Francisco, Salesforce announced AIforce, bringing Salesforce data and workflows into surfaces including Claude and Slack. It also announced Agentforce Coworker, an autonomous assistant that can answer questions and carry out tasks across connected sources, and introduced role-specific, prebuilt agents. Attendees were pictured arriving on September 15, 2026. A ZoomInfo article by Florin Tatulea, posted September 28, 2026 on AOL and republished by Uinta County Herald, Paris Post-Intelligencer, and Lake Chelan Mirror, described conference-floor conversations with GTM leaders in tech, finance, healthcare, professional services, and the public sector as shifting from last year’s AI experimentation to execution and ROI. It said clean verified data is essential, tools must fit existing workflows, and an emerging AI layer connects business data with execution systems, tracks buying signals, and triggers workflows, pointing to partnerships such as Hunter + ZoomInfo. Contested: no factual disputes found. Rated coverage in the record was limited to that single left-rated article; no center or right-rated outlets appear.

Sponsored

In this story:

SalesforceZoomInfoSalesforce Marketing Cloud

Where do you stand?

Salesforce

ZoomInfo

Salesforce Marketing Cloud

Sponsored

How it spread

Broke salesforce.com · Sep 28, 9:00 AM ETLeft +5h5 sources +5h on

Claim check

What each side asserts, disputes — or leaves out entirely.

Analyzing the coverage…

Where do you land?

Whose framing of this story rings truest to you?

Sponsored

Coverage

Sponsored

Comments (2)

Ask Genius by OpenServe:

Free account · your comment posts right after signup

Elena Vasquez⚡1048m
Prebuilt agents for specific roles sound promising, but I wonder if they'll integrate smoothly with existing Salesforce setups from previous years.
Jared Kim⚡548m
I'm curious how these Agentforce tools will actually deliver measurable ROI for smaller teams that can't afford custom setups.

Sponsored

Where do they rank?

Products

Top CRM Companies

6 candidates · 0 votes · vote on the order