Thousands Face Optimum Outages in West Virginia, Ohio

Thousands of Optimum customers across West Virginia experienced internet and phone disruptions on Nov. 11, with outages reported in areas including the Mid-Ohio Valley and Kanawha County. Some customers in Belpre and Marietta, Ohio, were also affected. Optimum said a third party cut its infrastructure, disrupting service carried over shared or leased lines. The company is working with the provider as crews make repairs, but has not given an estimated restoration time and said it will provide updates as they become available.