Wipro expands AI-powered workplace deal with ABB across 100-plus countries

Tom Gallagher · 2026-09-03T06:20:22.966Z

Interesting that endpoint security and device lifecycle management got added this time. That's a lot of devices to manage across 100+ countries consistently.

7 sourcesUpdated Sep 3, 2026

Wipro has renewed and expanded its Digital Workplace Services contract with ABB to continue delivering AI-enabled, end-to-end workplace solutions for ABB’s global operations. The renewed scope adds endpoint security operations, AI-driven device lifecycle management, and enhanced AIOps capabilities to support autonomous, predictive services powered by GenAI, self-service, virtual agents, auto-remediation, and AI-assisted dispatch. Delivered via Wipro Intelligence, AI Live Workspace, WINGS, and SmartOps, the engagement aims to modernize ABB’s digital workplace, improve employee experience, and align with ABB’s sustainability and transformation goals across more than 100 countries. ABB describes the partnership as critical to reliability, security, and user experience at a global scale, while Wipro positions its platform-led approach as essential to its AI-led growth strategy amid competition from peers. The deal underscores ABB’s deepening reliance on AI-run workplace infrastructure as a core operational layer, signaling a shift from pilots to broader implementation.

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Dana Whitfield37m
Deals like this show how much backend IT work goes into keeping a global company running smoothly. Not flashy but necessary stuff.
Tom Gallagher37m
Interesting that endpoint security and device lifecycle management got added this time. That's a lot of devices to manage across 100+ countries consistently.